Privacy Policy for Truva

Effective Date: 2026-05-26

Part 1 – Overview

This Privacy Policy explains how Truva collects, uses, stores, shares, and protects information when you use our app. Truva is a classic Sudoku puzzle game designed for focused brain training and single-player enjoyment. We are committed to handling your information responsibly and keeping the app free from advertising-based data practices.

By using Truva, you agree to the practices described in this policy. If you do not agree with this Privacy Policy, please do not use the app.

Part 2 – Information We Collect

Information you provide directly: Truva may collect information you enter or create in the app, such as game progress, challenge results, achievement records, selected themes, purchase records, and any messages you send to us for support.

Information collected automatically: When you use the app, we may automatically collect technical information such as device model, operating system version, app version, crash reports, diagnostic logs, approximate usage data, and performance information needed to keep the app functioning properly.

Cookies and similar technologies: Truva may use local storage, app identifiers, or similar technologies to remember preferences, maintain session state, and support essential app functionality. We do not use cookies for advertising or cross-app tracking.

Part 3 – How We Use Information

We use information only for legitimate app-related purposes, including operating the game, saving your progress, showing your history and achievements, processing purchases, improving stability, and responding to support requests.

We do not use your information for advertising. We do not use your information for profiling or automated behavioral targeting. We do not sell your information. We do not use your information to train AI models or to improve third-party AI systems.

Any AI-related processing, if used at all, is limited to our own internal servers and is not used for model training or external service optimization.

Part 4 – Data Sharing

We do not sell, rent, or trade user data.

We do not share any user-uploaded or user-generated content with any third party, except where necessary for limited infrastructure operations under strict contractual controls as described below.

We may use a limited number of third-party service providers for cloud storage, server hosting, or basic infrastructure support. These providers act solely on our behalf and only under our instructions. They are bound by contractual obligations to protect data security and are not permitted to use user data for any purpose beyond what we instruct.

These third parties do not use data for advertising, profiling, AI training, model optimization, their own purposes, redistribution, or independent access to user content.

We may also disclose information if required by law, regulation, court order, or valid government request, or if necessary to protect our rights, users, or the security and integrity of the app.

Part 5 – User Rights

Depending on your location and applicable law, you may have rights to access, correct, delete, or export your personal information, as well as the right to withdraw consent where processing is based on consent.

You may also request support regarding your account or data by contacting us at muqris98@outlook.com. If you want to delete stored game history or related records that can be removed from the app, you may do so through the app where available or by contacting support.

We may ask for reasonable information to verify your identity before fulfilling a request, and we will respond within a reasonable time as required by law.

Part 6 – Face Data / Biometric Information

Truva does not use facial recognition, biometric identification, face templates, or biometric analysis of any kind.

We do not collect or create face data for identity verification, personalization, or any other purpose. If any image or camera-based processing were ever added in the future, it would only be used for the stated function and would be deleted after processing unless we clearly explain otherwise and obtain any required consent.

At present, Truva does not require camera access for gameplay.

Part 7 – Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in the app, legal requirements, or our data practices. When we make material changes, we will update the effective date at the top of this policy and may provide additional notice inside the app or through other reasonable means.

Your continued use of Truva after the updated policy takes effect means you accept the revised terms.

Part 8 – Children's Privacy

Truva is intended for users who are 17 years of age or older. We do not knowingly collect personal information from children under 17.

If we learn that we have collected personal information from a child under 17, we will take appropriate steps to delete it as soon as reasonably possible.

Part 9 – AI Processing

All AI processing, if any is used in connection with Truva, is performed exclusively on our own internal servers.

We do not use any third-party AI services to process user data. We do not send user content to external AI providers. We do not permit third-party AI systems to access, analyze, or store user content.

We do not use user data for AI training, model fine-tuning, or model optimization. Any temporary processing data used during internal operations is deleted after processing is complete.

Part 10 – Security

We use reasonable administrative, technical, and organizational safeguards designed to protect user information from unauthorized access, alteration, disclosure, or loss. These measures may include access controls, encryption where appropriate, secure server configurations, logging, and limited internal access on a need-to-know basis.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Part 11 – International Data Transfers

Your information may be processed, stored, or accessed in countries or regions other than your own, including jurisdictions where our service providers or infrastructure may operate. Where required, we take appropriate measures to support lawful cross-border transfers and to protect your information in accordance with this policy and applicable law.

Part 12 – Data Retention

We retain information only for as long as necessary to provide the app, support its features, comply with legal obligations, and resolve disputes.

Uploaded content: Any uploaded content, if applicable, is deleted after processing is completed.

Generated results and game history: Results, scores, achievements, and history may be stored in your account or local app records so you can view your progress. You may delete these records at any time where deletion tools are available in the app or by contacting us.

Crash logs: Crash logs and diagnostic reports may be retained for up to 12 months for stability analysis and troubleshooting.

Support messages: Messages sent to support may be retained for up to 6 months after the issue is resolved, unless we need to keep them longer for legal or security reasons.

Temporary processing data: Any temporary data created during processing is deleted after the processing task is completed.

Part 13 – User Consent and Acceptance

By downloading, installing, accessing, or using Truva, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and handling of information described here. If you do not agree, you should stop using the app.

Part 14 – Contact Information

For questions: muqris98@outlook.com